Guidance about the guarantee rule & repair
1.The guarantee rule
・The guarantee range is limited to product repair
・Trouble/damage due to during transportation or disassembly, movement, the setting of the product is out of this guarantee
・This guarantee of the defectiveness of our product and the production top when is defective, is applied
About the following, please note that you become out of adaptation.
a.The damage, the accident that I produced by inappropriate setting, connection, packing
b.The damage, the accident that I produced by the fault of how to use and the person except the right usage
c.The damage, accident by the inevitability beyond the range of the right use that I produced by bad or inappropriate attendant equipments
d.When repair, the remodeling by the person except us are carried out
2.About repair
・The repair of the cable accepts either in the term of a guarantee out of the term of a guarantee
・Please inform me of the repair request of the product in Form or DM of Twitter
・A free repair range and the number of times of each product, please identify each product detail in Shop
・The list of charges of the charged repair is as follows
The postage at the time of the return - 2,000 JPY
Greening cable per one - 10％ of the list price
Knit again - 5,000JPY
The plug price that repair needs - Burden on customer
Disconnection of near the plug - 5,000JPY
Disconnection of near the connectors - 7,500JPY
In the case of repair impossibility - 75％ of the list price
3.About an extension guarantee of Saku (earphone cable)
・A guarantee adaptation period of the gratuitous repair is increased by 4-fold
(ex) six months after the purchase → two years after the purchase
・There is no change of the guarantee adaptation number of times
・The price of charged repair is changed after the purchase for three years
The postage at the time of the return - 2,000 JPY
Greening cable per one - 5％ of the list price
Knit again - 3,500JPY
The plug price that repair needs - Burden on customer
Disconnection of near the plug - 3,000JPY
Disconnection of near the connectors - 5,500JPY
In the case of repair impossibility - 65％ of the list price